Mastering the Art of Constructive Feedback
Mastering the Art of Constructive Feedback
5 tips for delivering it honestly and authentically
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🌺 This week’s theme: Why It Matters to Cheer for Others
Yesterday, I highlighted the ability to deliver constructive feedback as a core strategy for building and maintaining a strong support network.
Constructive feedback within a support network helps everyone improve. When feedback comes from a place of genuine care (and positivity), it's easier to accept and learn from it, leading everyone involved to experience growth.
Today, I want to give you 5 tips for delivering constructive feedback in an honest and authentic way. Look, no one wants to hear negative criticism, but most people want to improve in some area of their lives. Let's explore the art of providing feedback that guides growth instead of causing harm.
1 Choose the Right Time and Place
Timing and environment play a crucial role in how feedback is received. Opt for a private setting where the individual can feel comfortable and avoid distractions. Additionally, choose a time when the person is receptive and not already stressed or preoccupied. Maybe not before they go to the dentist for a root canal… just a suggestion.
2 Be Specific and Objective
Vague feedback can lead to confusion and defensiveness. Instead, focus on specific instances or behaviors that you want to address. Present your observations in an objective manner and contribute positivity rather than negativity (remember: help, not hurt).
e.g. Instead of saying:
"You're terrible at handling stress."
Say:
"I've noticed stress can be tough on you sometimes. Have you considered trying relaxation techniques or activities you enjoy to help you manage it better?"
3 Use the "Feedback Sandwich" Technique
Begin with a positive comment to highlight the individual's strengths or recent successes. Then, gently introduce the area for improvement, providing actionable suggestions and insights. Conclude with another positive note to reinforce the person's value and potential.
4 Focus on Behavior, Not Personality
Critiquing someone's personality traits can be hurtful and counterproductive. Instead, center your feedback on specific behaviors or actions that can be changed or improved. This approach helps the individual understand that the feedback is about enhancing skills or strategies, rather than attacking their inherent qualities.
5 Encourage a Two-Way Dialogue
After sharing your observations, encourage the recipient to share their perspective. Listen attentively, asking clarifying questions to gain a deeper understanding of their viewpoint. This demonstrates respect for their feelings and opinions and encourages a collaborative approach to problem-solving. Remember, feedback is not solely about pointing out flaws; it's about fostering growth through mutual understanding.
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